Terms & Conditions

Welcome to Jhumka Earring (www.jhumkaearring.com). By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. General

Jhumka Earring is an online jewelry store based in Delhi, India, offering handcrafted and curated earrings. By using our website, you agree to comply with these Terms and any applicable laws and regulations.

We reserve the right to update or change these Terms at any time without prior notice. Continued use of our site means you accept any modifications.

2. Products & Pricing

We strive to display product descriptions, images, and prices as accurately as possible. However, slight variations may occur due to handcrafted designs, lighting, or screen settings. All prices are listed in INR and are subject to change without notice.

We reserve the right to refuse or cancel any order in case of product unavailability, pricing errors, or suspicion of fraudulent activity.

3. Orders & Payments

Orders are accepted via our secure checkout. We support multiple payment methods including credit/debit cards, UPI, wallets, and net banking. Upon successful payment, you will receive an email confirmation with order details.

In case of payment failure or issues, please contact our support team at contact@jhumkaearring.com.

4. Shipping & Delivery

We offer delivery across India using trusted courier partners. Estimated delivery times are provided at checkout and may vary depending on your location. Delays due to unforeseen circumstances (weather, courier issues, etc.) are beyond our control.

5. Returns & Refunds

We offer a 15-day return policy for unused items in original packaging. Please refer to our Refund & Returns Policy for complete details. Items damaged due to misuse, wear and tear, or improper handling are not eligible for return.

We provide return shipping labels and cover return shipping costs.

6. Intellectual Property

All content on our website — including product images, logos, text, and graphics — is the property of Jhumka Earring and protected by intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission.

7. User Conduct

You agree not to misuse our website by introducing viruses, attempting unauthorized access, or interfering with site functionality. Any such actions may lead to legal consequences.

8. Limitation of Liability

We do our best to ensure a smooth shopping experience, but we are not liable for any direct or indirect damages resulting from use of our site, delayed delivery, or product issues beyond our control.

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Delhi.

10. Contact Us

If you have any questions about these Terms, please contact us at:
📧 contact@jhumkaearring.com
📍 Delhi, India